Building a Seamless eSIM Subscription Platform

Client Background

Our client, a growing telecom provider, wanted to expand into the eSIM subscription market to offer travelers and local users a fast, digital-first way to connect without physical SIM cards. They needed a secure, scalable, and user-friendly website that could handle subscriptions, activations, and payments globally.

The Challenge

1. Customers had no digital option for activating eSIMs instantly.
2. Existing systems lacked integration with telecom backends.
3. Payment and subscription management were manual and time-consuming.
4. The client wanted a platform that could scale to thousands of users per month while ensuring data security.

Our Solution

We designed and developed a custom eSIM subscription website with:

1. Customer Portal – Users can browse plans, purchase subscriptions, and activate eSIMs instantly with QR code delivery.
2. Automated Activation – The system integrates with the telecom backend for real-time eSIM provisioning.
3. Subscription Management – Customers can manage plans, renewals, and top-ups from a single dashboard.
4. Secure Payments – Multi-currency support and payment gateway integration for global users.
5. Admin Panel – For the client to manage plans, track usage, and monitor customer activity.

The Results

1. 100% digital onboarding with instant eSIM activation.
2. Increased sales through a seamless online experience and automated renewals.
3. Scalable platform capable of supporting global customers.
4. Reduced operational overhead by eliminating manual activations.

Client Feedback

“The eSIM subscription website has completely transformed how we serve our customers. Now, users can activate their plans in minutes, and our team can manage everything from one place. It has positioned us strongly in the growing eSIM market.”